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A People-Focused Partner: Toyota and the Toyota Production System

(Read the video transcript here.)


Video Transcript

Speaker 1 (00:11):
When forklifts are vital to your business, they aren’t just trucks that move materials. They are strategic assets that impact the top and bottom lines. That’s where the Toyota Production System, or TPS, makes a difference for our customers.

Speaker 1 (00:25):
TPS is a management method that nurtures a culture of quality first in every process, from sourcing and planning to production and testing. In fact, TPS is part of everything we do. The outcome for customers is superior products and services with market leading quality.

Speaker 1 (00:42):
Our associates use TPS to plan the most efficient way to always satisfy customers. We use Kaizen, which is a team effort to change something for the better, like our boxcar forklift, which we envisioned and built through Kaizen events based on customer feedback.

Speaker 1 (00:58):
Toyota industrial equipment also practices Jidoka or animation with a human touch. While machines assist us in manufacturing, any Toyota associate can stop their production process to help ensure the highest quality standards.

Speaker 1 (01:13):
We know you need more than forklifts from your material handling partners. We are always looking for opportunities to eliminate waste. That’s why customers get the high quality forklifts they need, when they need them, with Toyota.

Speaker 1 (01:26):
TPS sets Toyota apart from other companies. It’s the foundation of a truly customer centric culture that delivers superior value every step of the way.

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