In today’s evolving material handling environment, keeping track of your fleet’s performance isn’t just helpful — it’s critical. That’s where MyInsights®, Toyota’s standard forklift telematics solution, gives you the data you need to make smarter, more informed decisions. Below, we answer the most common questions about how it works, what it offers, and how it can help streamline your operation.
MyInsights® is Toyota’s built-in fleet management telematics technology designed to give you insight into your operation. Standard on most Toyota models, it provides visibility into key equipment metrics like usage, location, and service needs — all accessible through the MyToyota Portal. Whether you manage a single piece of equipment or a large fleet, MyInsights® helps you gain control and improve performance across your fleet.
The system uses a combination of onboard hardware, including a Data Handling Unit (DHU), sensors, and a 4-in-1 antenna to gather performance data from each forklift. This data is transmitted via LTE or WiFi and is visualized within your MyToyota account. With optional features like an in-cab, 7” touchscreen display that supports pre-operational checklists, MyInsights® creates a seamless connection between your equipment and your decision-making tools.
With MyInsights®, you gain access to several standard features that help keep your operation running smoothly:
Additional options offer advanced tools like geo-fencing, automatic alerts, digital checklists, and maintenance reporting.
The standard version of MyInsights® is included at no extra charge on most new Toyota forklifts. Aftermarket kits are available to retrofit existing equipment so you can unlock the same insights across your full fleet.
Exact pricing varies depending on your forklift model. For the most accurate information, visit the MyToyota Store or contact your local Toyota Forklift Dealer.
Customers access their telematics data by registering for a free account at MyToyota. Once logged in, you can view real-time insights, request service, and manage your fleet — all in one place.
Unlike many aftermarket systems or third-party telematics providers, Toyota includes MyInsights® as a standard feature on most new equipment. That means there are no recurring fees for standard features, display or aftermarket kits, and no additional complexity. You get plug-and-play telematics data built specifically for Toyota forklifts and supported by Toyota’s dealer network.
Toyota provides a full suite of support for MyInsights® users — from in-platform help guides to live customer service. Dealers have access to dedicated telematics training, manuals, and direct contact with Toyota’s digital product team. Whether you're troubleshooting an installation or diving into advanced analytics, help is always available.